Privacy Policy

Data Controller

thebrn│LAB

We are the sole data controller responsible for handling and protecting your personal information. 

Our goal is to ensure your data is collected, processed, and stored securely in accordance with applicable privacy laws.

 

Collected Personal Data

When you interact with thebrn│LAB through our website, contact forms, or service inquiries, we may collect the following information:

  • Name and contact details (email address, phone number, mailing address)
  • Business or organization information (if applicable)
  • Payment and billing details (for order processing)
  • Project specifications, artwork, or media files you voluntarily provide for custom engraving or personalization services
  • Technical data such as IP address, browser type, and device information (used only for analytics and site optimization)

 

Purpose of collecting data

Your information is collected to help us deliver a seamless and personalized experience, including:

  • Processing and fulfilling product orders and service requests
  • Providing estimates, proofs, and updates on your custom projects
  • Managing customer support and communication
  • Improving our website, offerings, and client experience
  • Complying with legal and financial obligations

We respect your privacy and never sell or share your data with third parties for marketing purposes.
 

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